Keen's charging process:

- When Keen is plugged in, its light should blink, fading in and out consistently while taking a charge.  

- Once Keen is fully charged, its light should stay on solidly while still plugged in.  

- When Keen is unplugged, its light should stay off.  

If you are having trouble with any of the above items, please open a support ticket at

If you misplace your charging cable, you may use any standard micro USB charging cable from another device to charge Keen, or purchase one from our website