Troubleshooting Keen

Troubleshooting Solution Set for Keen by HabitAware

I'm having trouble charging my Keen
Keen's charging process: - When Keen is plugged in, its light should blink, fading in and out consistently while taking a charge.   - Once Keen is fu...
Thu, 29 Mar, 2018 at 5:04 PM
I'm having trouble with Keen's vibrations
Keen Vibrates Too Much or Not Enough Training is the most important step.  When you train Keen for your gesture, it is looking for two things - the spec...
Fri, 2 Nov, 2018 at 1:33 PM
I'm having trouble with Keen's mobile app
Keen Does Not Connect to Mobile App When you open Keen's mobile app, your Keen should appear on the Manage Bands screen after being fully charged.  If...
Mon, 14 May, 2018 at 3:00 PM
I'm having trouble with Keen's battery life
After being fully charged, Keen's battery should last a minimum of 20 hours of wear time.  Power-saving techniques that reduce battery use when Keen is...
Thu, 29 Mar, 2018 at 5:09 PM